Delivery & Info

UK Shipping

Up to £14.99 ... £2.50  First Class

£15 - £39.99 ... £3.95 First Class Signed-for

£40 - £100 ... £8.95 Special Delivery

over £100 ... £10.00 Special Delivery

For UK buyers only - if your order is under £40 but you would like it sent Special Delivery anyway, I have added this as a postage option you can choose at checkout.

***I AM TRIALLING SHIPPING WORLDWIDE AGAIN, BUT PLEASE NOTE BREXIT MAY CAUSE DELAYS AS THE PACKAGE WILL HAVE TO CLEAR CUSTOMS ON ENTRY TO YOUR COUNTRY***

International buyers – please note:
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility
- Please check with your country’s customs office to determine what these additional costs will be prior to buying.

European Shipping

Up to £14.99 ... £3.95 Royal Mail International Standard

£15 - 39.99 ... £8.95 Royal Mail International Tracked 

£40 - £100 ... £12.50 Royal Mail International Tracked

Over £100 ... £15 Royal Mail International Tracked

Worldwide Shipping

up to £14.99 ... £4.95 Royal Mail International Standard

£15 - £39.99 ... £9.95 Royal Mail International Tracked

£40 - £100 ... £12.50 Royal Mail International Tracked

Over £100 ... £15 Royal Mail International Tracked

How do I pay for an order? 

All the usual credit or debit cards are accepted through our third party card processors. You have a choice to use either Nochex or Paypal to process the payment and you do not need to have an account with either. You can alternatively choose to use your Paypal account funds to pay.

Your address and contact details will be filled out on our website and then you will be taken to your chosen payment processor's secure website to complete your order. Neither of our card processing options share any of your card/banking information with Pirate Treasures Jewellery.

Nochex is a UK based secure card processor and does not require you to have an account - just enter your card details and your order is placed.

To pay with Paypal, you do not need a Paypal account in order to pay by credit/debit card - just follow the 'pay with Paypal' instructions and you can enter your card details.
You will be taken to our shopping cart facility at Paypal, where you can pay securely by card or Paypal account if you have one. Paypal uses 128-bit SSL and powerful encryption so you can shop securely. Please note that Paypal have a limit of 10 guest card transactions before they require you to open a Paypal account. If you want to pay by card and do not want to have a Paypal account, Nochex may be the better payment option!

Please make sure the delivery address in your Paypal account is up to date and correct. We cannot be held responsible for orders sent to out of date or incorrect addresses.

How quickly will I receive my order? I always post orders ASAP. I'm often able to post the same day if your order is received by 11am, otherwise it's usually the next day. However, on occasion I might be at the other end of the country (or in another one!) if the band I work with, Trampolene, have a gig or two, in which case I'll post as soon as I'm back. If we are on tour, the shopping basket may be switched off. Please contact me if you require your order urgently and I'll do my best to get it to you in time. You can also choose Special Delivery within the UK if you need guaranteed and tracked delivery.

You will receive an email from Pirate Treasures confirming dispatch.

Privacy Policy The information collected when you place an order (email address, name, postal address and telephone number if given) is used solely for the purpose of processing your order and sending a dispatch email. Data is only retained for my financial records in accordance with UK taxation law.

Your credit/debit card details are not entered or stored on Pirate Treasures website, they are securely handled by Paypal or Nochex.

Consent By submitting your information, you consent to the use of that information as set out in our Policy.

Help! If you need any help, or have a question please send it via the Contact Form or email [email protected]

Returns Under distance selling regulations, you may return items within 14 working days of receipt. They must be in original unused condition as supplied and you must keep a proof of posting or post by trackable means; if posted to you by Recorded or Special Delivery please return by the same service. A refund will be issued within 14 days of receipt of the original goods or trackable proof of posting. Please contact us first if you need to make a return and include the dispatch note receipt so we can match your details to the item(s) returned. Return postage costs will not be refunded (unless the item is faulty).

Order Discrepancies Upon receipt of your order, please check that all items are as ordered and match the dispatch notice. Any problems should be notified to Pirate Treasures within 48 hours of receipt. If you have not informed us of a missing item within 2 working days of you receiving the order, we will not be required to send a replacement or offer a refund.

Cookies

The cookies used by Pirate Treasures (via Google Analytics and Statcounter) are analytics tools which collect anonymous information about how people have found our website, which pages are viewed most often and whether visitors get any error messages from our website pages. This enables us to make sure the website is functioning correctly and meets the needs of our visitors. Analytics cookies do not collect or store any user personal information (eg names or addresses) and therefore cannot be used to identify individuals. By using our website you agree to the terms of use for these cookies.

We also have "share" buttons so visitors can share or Like our pages through social media websites. These sites may use their own cookies when you are logged in to your social media profiles.

For more information about tracking cookies visit www.allaboutcookies.org

 

 

"Pirate Treasures", "we" and "us" used on this website refers to Jane Hodgkiss who operates Pirate Treasures Handmade Jewellery as a sole trader.

Pirate Treasures Handmade Jewellery is a registered business at 26 Ellis Road,Coulsdon,CR5 1BY. Jane Hodgkiss t/a Pirate Treasures Handmade Jewellery.